Website Privacy Policy & Terms of Service

Effective Date: 9/1/2026

Welcome to the Cathedral Concert Series ("us", "we", or "our"). This document outlines our Privacy Policy regarding the collection, use, and disclosure of personal data, as well as the Terms and Conditions governing your use of our website, reservation system, and attendance at our live performances.

By accessing our website, making a performance reservation, or attending our events, you agree to the collection and use of information in accordance with this policy and agree to abide by these terms. If you do not agree with any part of these terms, please do not use our site or attend our performances.

PART I: PRIVACY POLICY

1. Information Collection and Use

While using our website or reserving seats for an event, we may ask you to voluntarily provide personally identifiable information that can be used to contact or identify you. This information is collected when you fill out contact forms, submit inquiry forms, or complete a performance reservation.

Personally identifiable information may include, but is not limited to:

• Full Name
• Email Address
• Phone Number
• Reservation details (e.g., date of performance, number of seats requested)

We use your personal information solely to confirm and manage your reservations, communicate critical event updates, respond to your inquiries, and ensure smooth event operations. We do not sell, rent, or trade your personal information to third parties.

2. Technical Data & Data Processing Summary

To help you understand how technical data and personal information are handled across our operations, please review the summary below:

3. Log Data

Like most web operators, our servers automatically collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include details such as your computer’s Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, time spent on those pages, and other operational statistics.

We use this Log Data strictly for maintaining site security, preventing automated bot spam on reservation forms, and ensuring optimal website performance.

4. Cookies & Technical Identifiers

Cookies are small data files stored on your computer's hard drive that may include an anonymous unique identifier. Our website uses essential cookies to enable core website functions, such as keeping track of your session during the reservation process and securing form submissions.

We do not use invasive third-party advertising or cross-site tracking cookies. You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, certain features of our site (including the online reservation tool) may not function properly.

5. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable technical and administrative safeguards to protect your personal information, we cannot guarantee its absolute security.

PART II: EVENT TERMS & CONDITIONS

1. Free Admission & Reservation Rules

• Free Admission: Admission to our performances is free of charge; however, advance reservation is required due to venue seating capacities.
• Reservation Limits: To ensure equitable access for all patrons, we reserve the right to limit the total number of reservations per household, email address, or booking request.
• Unclaimed Seats & Forfeiture: Reserved seats are held until 10 minutes prior to showtime. Unclaimed reservations after this threshold may be released to standby guests on a first-come, first-served basis.
• Cancellations: If you are no longer able to attend, we kindly request that you cancel your reservation promptly via our website or by contacting us so your seats can be made available to other patrons.
• Venue Rules & Entry: Attendees must comply with all safety, health, and operational guidelines enforced by venue staff and security. We reserve the right to refuse entry or remove any individual whose behavior is disruptive, unsafe, or contrary to venue regulations.
• Late Arrivals: Latecomers will be seated strictly at the discretion of venue management during designated pauses in the performance.

2. Photography, Video, and Media Disclaimer

• Consent to Record: By securing a reservation, entering the venue, or attending any of our performances or events, you acknowledge and agree that you may be photographed, filmed, or audio-recorded.
• Use of Media: You grant us and our authorized media partners a royalty-free, perpetual, worldwide license to use your image, likeness, voice, and appearance in any live or recorded media (including promotional materials, social media, websites, broadcasts, print publications, and marketing campaigns).
• Opt-Out Request: If you prefer not to be photographed or recorded, please notify an usher or venue manager immediately upon your arrival. We will make reasonable efforts to accommodate your request, though complete exclusion in large crowd or wide-angle audience shots cannot be guaranteed.
• Attendee Recording Policy: Personal photography and recording during performances are subject to venue rules. Unauthorized commercial recording, flash photography, or live-streaming during the performance is strictly prohibited.

3. Schedule & Event Changes

All performance schedules, programming, cast lists, and show details are subject to change without notice. In the event of an unforeseen cancellation or rescheduling, we will make reasonable efforts to notify reservation holders via the email address provided at booking. Reservations do not guarantee entry in the event of emergency venue closures or safety-related cancellations.

4. Limitation of Liability

To the fullest extent permitted by law, Cathedral Concert Series, its staff, performers, volunteers, and venue partners shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your attendance at our events or your use of our website. We are not responsible for lost, damaged, or stolen personal belongings brought into the performance venue.

PART III: GENERAL PROVISIONS

1. External Links

Our website may contain links to third-party websites or services (such as venue directions, parking maps, or partner organizations) that are not owned or controlled by us. We assume no responsibility for the content, privacy policies, or practices of any third-party sites.

2. Intellectual Property

All content, branding, logos, graphics, text, and media published on our website are the exclusive property of [Insert Organization Name] and are protected by applicable intellectual property and copyright laws. Unauthorized reproduction or commercial use is prohibited.

3. Governing Law

These terms and policies shall be governed and construed in accordance with the laws of Arizona, without regard to its conflict of law principles.

4. Changes to This Policy & Terms

We reserve the right to update or modify this document at any time. Effective modifications will take effect immediately upon being posted on this page. Your continued use of our website or attendance at our performances following any modifications constitutes acceptance of the revised Terms and Policy.

5. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy & Terms of Service, please contact us:

• By Email: info@tucsoncathedralconcerts.org
• By Mail: 192 S. Stone Avenue, Tucson, AZ 85748